Q:Can you advise the model list of SLR that can fit in UNO?A:SLR with lens, maximum size 210 x 160 x 90mm. Compatible with lens model that is the same size as Cannon 24-150.


Q:What size of laptop can fit in UNO?

A: Both UNO I and UNO II in 30L capacity can house laptop in 15.5”or below. ( 17”will not be able to fit in ) UNO II in 20L can only house 13.3”laptop or below.


Q:Is your product waterproof?

A:All NIID products are made with water-repellent fabric which means they can resist rain and splash of water. However it is not waterproof as long as the product is with zipper or seams.


Q:What is your return and exchange policy?

A:We do our best to ensure our products are of the highest quality. However, if there is a problem we offer a 12-month warranty on all bags and a 6-month warranty on sleeves, pouches and wallets. Our warranty only covers product bought on our website. Find more information on our Warranty page.


Q:Do you ship to worldwide? What is the shipping rate?

A:We only ship to limited territories around the world for the time being, which are North America, Europe and East Asia, we will unlock more areas once we are ready. As for detail pricing please refer to shipping info page.


Q:How do I pay?

A:We accept payment by Visa, Mastercard, American Express and Paypal.


Q:Where can I buy NIID products?

A: All NIID products are available only on our Online Store and Flagship store on Amazon Exclusive for the time being.

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